Archive for August 2019

In part 2 of the DISC Series, I'm introducing a customer service system called GOALS + Follow Up. This simple system will help customer service reps t...View Details

This is the first of a multi-part DISC Series. Each of the four DISC styles has a unique and preferred way that they like to be asked questions. In th...View Details

"The problem with false beliefs is we have to make them come true in order to be true to ourselves." -Dr. Maxwell Maltz The content in this episode is...View Details

In this episode on the SAGE Mindset Podcast, I interview Derek Barnes of D&D insurance. He is the owner of a successful local insurance company an...View Details

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