Welcome to the Blue Shirt Leadership Podcast. We interview business owners in the trades and home services industries. These conversations are packed with stories, helpful insights, and boots-on-the-ground advice that you can immediately use. In fact, it’s a requirement that the listener gets great content. I ask every guest to share one insight (or more, of course!) with my listeners that, when applied over time, the listener will experience massive change for their future.
Episodes
Sunday Jul 16, 2023
Sunday Jul 16, 2023
Welcome to another episode of The Blue Shirt Leadership Podcast! In today's interview, we dive deep into the world of entrepreneurship and business scaling with our special guest, Beate Chelette. Join us as Beate shares valuable insights on building a signature system and taking your business to new heights.
Notable Quotes:
"So you need to now really think through how you are, how you are going to take one customer and keep the customer for longer, over a longer period of time, for different services."
"You specialize or you create your signature system. Then you're able to start to delegate out portions of that to other people that play a role in the specific parts of that system."
Show Notes:
0:02:45 - Importance of a Signature System: Beate emphasizes the significance of a signature system in differentiating a business from competitors.
0:04:39 - Unique Aspects of the Growth Architect's System: Kyle inquires about the uniqueness of Beate's signature system, the "five-star success blueprint." She outlines the five components of her system and emphasizes the importance of understanding clients' problems and addressing them in their language.
0:14:02 - Adapting the Signature System: Beate advises adjusting the system to align with client's needs and desires rather than selling them what they don't know they need. She encourages packaging the system under the client's immediate wants to make it more appealing.
0:17:01 - Visual Representation and Nuances: Beate agrees that visuals and a program name can enhance understanding and engagement.
0:19:38 - Shifting Mindset for Business Growth: Beate highlights the importance of mindset for business owners in the trades and encourages viewing the business as an opportunity for growth and scalability rather than just providing a service.
0:21:41 - Scaling the Business: Beate recommends delegating specific tasks within the system to expand capacity. She encourages exploring upselling opportunities to existing customers based on their needs.
0:25:24 - Making a Business Sellable: Beate emphasizes the importance of processes, procedures, and systems to make a business sellable.
0:28:13 - Challenges and Mindset Shift: Kyle and Beate highlight the challenge of recognizing the need for delegation and viewing the business as a business owner and emphasize the need to shift from being solely a service provider to thinking like a business owner.
To connect with Beate, visit her website, take a free survey, or visit her on Social Media.
#businessgrowth #scaleyourbusiness #sellablebusiness #businessSuccess
Tuesday Jul 11, 2023
Tuesday Jul 11, 2023
Are you ready to build your personal brand and become a recognized authority in your field? In this episode of the Blue Shirt Leadership podcast, Kyle Gillette sits down with Dylan Vance, a two-time eight-figure founder and business speaker, to discuss the power of personal branding.
Notable Quotes:
"If your 'why' is strong enough and if you believe that it's not gonna be a two-week fix, you're gonna commit to it long term, anything is possible."
"Here's something that can never be taken away from you that has limitless potential and allows you to not just make more money, raise your prices, but also get in a room with the people that are the leaders in every single sector, and that is personal branding."
Show Notes:
00:01:52 Personal Branding: A Discussion on the definition and importance of personal branding in todays business world.
00:04:10 Value of Personal Branding: An Exploration of the value and limitless potential of personal branding in the current era.
00:10:01 Building a Personal Brand: Strategies and steps to build a personal brand, including establishing social proof, defining a clear mission, and collaborating with others.
00:11:02 Overcoming Fear and Imposter Syndrome: Discussion on the two obstacles people face when building a brand: fear of what others will think and imposter syndrome.
00:12:36 Reaching New Audiences: Exploration of the importance of reaching new audiences and the fact that the majority of people who see your content are strangers.
00:14:22 Combining Personal Branding with Business Growth: Tips and suggestions on how to combine personal branding with growing a business and generating revenue.
00:20:00 Video Creation App: Discussion about a video creation app that allows users to write scripts, edit, record, add captions, and save videos for free or at a low cost.
00:20:43 Barrier to Entry and Success: Exploration of the low barrier to entry for sharing ideas and the importance of consistency in achieving success.
00:22:50 Staying Consistent and Getting Results: Advice on staying consistent in content creation and the potential for long-term success if the process is followed consistently.
Tuesday Jul 04, 2023
Tuesday Jul 04, 2023
Are you looking to become a better leader? In this episode, Kyle Gillette and Velma Knowles discuss the importance of serving with heart, influencing with purpose, and creating a sense of belonging for individuals. Velma introduces her acronym "SHIP" and Kyle shares the Blue Shirt Leadership Framework, both of which emphasize the importance of self-awareness, accountability, a growth mindset, and empowering others.
Notable Quotes:
"Leadership is not about position, it's about influence."
"It's truly my vision in life that people will not only understand their value but that they will live their value and share it with others."
"People are really the key to leadership."
Show Notes:
Introduction to Blue Shirt Leadership Framework [00:00:00] Kyle introduces the Blue Shirt Leadership Framework and its four key pillars: be self-aware, lead with accountability, use a growth mindset, and empower others.
Velma's SHIP Framework [00:02:32] Velma shares her SHIP framework for leadership, which stands for serving, heart, influencing, and purpose.
Creating a Sense of Belonging [00:07:59] Kyle and Velma discuss the importance of creating a sense of belonging for individuals and how it can be achieved through understanding personal strengths, communication styles, and the five languages of appreciation in the workplace.
Knowing Your Value [00:11:00] Importance of understanding one's value and showing up with one's full self in communication and appreciation.
Creating a Sense of Belonging [00:13:20] Benefits of fostering a sense of belonging in the workplace, including increased employee engagement, productivity, and happiness.
Coaching for Self-Awareness [00:16:10] Example of coaching a leader to recognize their own blind spots and improve their leadership skills through self-awareness.
Tuesday Jun 27, 2023
Tuesday Jun 27, 2023
Today's episode of The BLUE Shirt Leadership Podcast features Thad Frye, a licensed clinical social worker and certified brain spotting consultant who specializes in a somatic modality called brain spotting. Thad explains how brain spotting works and its benefits, and shares some stories of clients who have benefited from it. He talks about how brain spotting can help people overcome blocks in their personal and professional lives. I think you'll really enjoy today's episode.
Notable Quotes:
"And so you're not gonna be tracking, you're just gonna be following whatever you're feeling in your body, whatever memory you're with, whatever emotion you're feeling. And I kind of hold space for that, that that's my job. Your job is just to go wherever your body and your brain is taking you."
"So again, I would say the biggest part would be to do some kind of work that allows us to access that subcortical brain."
Show Notes:
Introduction [00:00:01] Kyle introduces Thad Frye and explains that he will be discussing brain spotting, a psychological modality that can be used to work with anxiety, trauma, and high performers such as athletes and business people.
Explanation of Brain Spotting [00:01:47] Thad explains that brain spotting is a psychological modality that involves a fixed eye position and noticing where in the body a person feels any kind of charge. It allows therapists to work with the midbrain, which is often called the subconscious or subcortical brain.
Benefits of Brain Spotting and Self-Spotting [00:04:56] He explains that the benefits of brain spotting can come in many different ways, including helping people with anxiety, depression, and PTSD. He also explains that people can do self-spotting and teaches performers and athletes how to do it.
Working with athletes [00:08:53] Thad shares a story of how he helped an athlete overcome past sports-related traumas and injuries to become a top 50 person being recruited in the MLB.
Benefits of brain spotting [00:10:27] Thad explains the benefits of brain spotting and how it can help access the subcortical brain to work through past events that may be causing blocks or panic attacks.
Overcoming resistance to brain spotting [00:12:28] He addresses the resistance some people may have towards brain spotting and shares his own experience of initially being skeptical about it. He encourages people to be curious and open-minded about trying it out.
Brain Spotting Process [00:17:27] Thad explains the process of brain spotting, where clients follow their body and brain's lead, and he manages the time.
Contacting Thad Fry [00:18:29] He shares his website, thadfrycounseling.com, and the Rocky Mountain Brain Spotting Institute for those interested in learning more or working with him.
Conclusion and Call to Action [00:19:15] Kyle Gillette thanks Thad Frye for being on the show and encourages listeners to click on the links in the show notes to learn more about brain spotting and how it can change lives.
Tuesday Jun 20, 2023
Tuesday Jun 20, 2023
In this episode of the BLUE Shirt Leadership Podcast, host Kyle interviews Barbara Sloan, author of "Tipped: The Life-Changing Guide to Financial Freedom for Waitresses, Bartenders, Strippers, and All Other Service Industry Professionals." They discuss the importance of an abundance mindset and creating boundaries around money for service industry professionals.
Notable Quotes:
"Money comes easily and frequently."
"Identity is very important to building an abundance mindset."
"When you are focused on what you have, you are not in a mindset of lack. You are not in a scarcity mindset. You are in an abundance mindset because you're focusing on what you have and not on what you don't have."
"That's one of the boundaries that you have to remember is that you have to, you have to protect yourself first before you can ever help somebody else."
Show Notes:
Abundant Mindset [00:01:22] Barbara discusses the combination of an abundance and scarcity mindset in the service industry and strategies for building an abundance mindset, such as developing mantras, adopting positive identities, practicing charity, and gratitude.
Creating Boundaries [00:07:45] Barbara emphasizes the importance of creating boundaries to protect one's energy, time, and money in order to build wealth. She suggests different types of boundaries, such as not loaning money until financial goals are met, not engaging with negative people, and building an emergency fund.
Mindset and Boundaries [00:08:42] Kyle and Barbara discuss the importance of writing down ideas and intentions for building an abundant mindset and creating boundaries around money.
Developing Boundaries [00:08:54] Barbara Sloan discusses the importance of creating boundaries to protect oneself in the service industry, including listing rules and saving mental bandwidth.
Tips and the Service Industry [00:13:24] Barbara Sloan explains the unique sub-minimum wage and lack of benefits for service industry professionals, and the government's recognition of the industry's importance.
The Three-Part Structure of "Tipped" [00:12:22] Barbara Sloan describes the structure of her book "Tipped," which includes practical tips for financial management, as well as mindset strategies for building wealth.
Building an Abundance Mindset [00:17:10] Barbara and Kyle discuss strategies for building an abundance mindset, such as developing mantras, adopting positive identities, practicing charity, and gratitude.
Importance of Tracking Income [00:18:43] Barbara emphasizes the importance of tracking income for service industry professionals, as it helps them realize their potential and operate within their values.
Find Barbara's book on Amazon, or connect with her on her website at https://www.tippedfinance.com/ or on Social Media @tippedfinance.
Tuesday May 30, 2023
Tuesday May 30, 2023
In this podcast episode, Kyle Gillette, the host of the Blue Shirt Leadership Podcast, shares his personal experience with chronic pain and personal discipline, and how it relates to the Blue Shirt Framework for leadership.
Notable Quotes:
"This isn't about changing you, this is about shifting to a better version of you, the one that you're intended to be. That's why self-discipline is so powerful."
"Discipline is the bridge between goals and accomplishment."
Show Notes:
Chronic Pain Story [00:00:50] Kyle shares his experience with chronic pain and how he discovered his food allergies.
Introduction to Blue Shirt Framework [00:04:20] Kyle introduces the Blue Shirt Framework for leadership and explains its four components.
Benefits of Personal Discipline [00:07:46] Kyle discusses the benefits of personal discipline, including becoming more self-aware and being more of oneself.
Be more of yourself [00:08:37] Self-discipline helps you become a better version of yourself, allowing you to do more and deeper work, leading to growth and giving more to others.
Journaling as a personal discipline habit [00:12:14] Journaling creates a third perspective, allowing you to detach from your thoughts and look at them from another person's perspective, making it a powerful habit for self-awareness.
Being coachable [00:16:34] Having coaches or mentors in your life who ask difficult questions and draw out new insights is a habit of self-aware leaders and helps with personal discipline.
Investing in Self [00:17:28] Kyle talks about the importance of investing in oneself and how it has a direct financial impact on one's business.
Accountability Pass [00:19:23] Kyle introduces the Accountability Pass, which consists of four pieces: passive, active, structures, and self. He explains the importance of accountability in achieving one's goals.
Self-Accountability [00:25:12] Kyle discusses the difference between deciding and committing and the importance of self-accountability in achieving one's goals.
Self-commitment and accountability [00:26:08] Kyle discusses the importance of self-commitment and accountability in achieving goals, and provides four steps to increase the likelihood of success.
Growth mindset and taking risks [00:27:23] Kyle introduces the concept of a growth mindset and the importance of taking risks to achieve personal growth.
Studying others for empowerment [00:30:53] Kyle emphasizes the importance of studying people to understand their mindsets, habits, and limitations in order to empower them.
Benefits of Personal Discipline [00:35:00] Kyle discusses the importance of personal discipline and how it can lead to becoming more self-aware and being more of oneself.
Re-emphasizing the Blue Shirt Framework [00:35:36] Kyle reminds listeners of the Blue Shirt Framework for leadership, which stands for being a self-aware leader, leading with accountability, using a growth mindset, and empowering others.
Invitation to Join Blue Shirt Business Community [00:35:36] Kyle invites listeners to join the Blue Shirt Business Community on Facebook and provides instructions on how to do so.
Tuesday May 23, 2023
Tuesday May 23, 2023
In this episode of the Blue Shirt Leadership Podcast, host Kyle Gillette interviews Todd Miller, a financial expert who helps small businesses build credit. Miller shares his personal experience with business debt and explains how building business credit is crucial for small businesses to achieve financial success. He offers a seven-step process to build business credit, emphasizing the importance of building all three pillars of business credit equally. Miller also notes that building business credit intentionally is necessary and can make a business more credible in the eyes of lenders and government contractors, leading to more opportunities.
Notable Quote:
"Every day that I can rescue a business owner from that happening it's not just affecting them, like I said earlier, it affects their family their employees' families and it builds a stronger community."
Show Notes:
Building Business Credit [00:03:39] Todd Miller explains what business credit is and how it can help small businesses. He also talks about the importance of separating personal assets from business assets.
Steps to Building Business Credit [00:05:09] Todd outlines the seven-step process his company uses to help small businesses build credit. He emphasizes the importance of building credibility and registering with all three business credit bureaus.
Benefits of Business Credit [00:06:18] Todd discusses the freedom that comes with having built up business credit. He explains how businesses can leverage credit to grow and scale without risking personal assets.
Building Business Credit [00:09:13] He explains the importance of building business credit and how most business owners are not utilizing their credit cards to build business credit.
Additional Benefits of Business Credit [00:10:21] Todd Miller discusses how building business credit can make a business look credible to banks and increase its chances of getting approved for loans.
Industries Struggling with Business Credit [00:13:31] Todd Miller talks about how even service businesses that don't require a lot of equipment can benefit from building business credit and how he initially thought only certain industries would struggle with it.
Connect with Todd to learn more about business credit and how you can create more financial stability within your own business. Find him on LinkedIn, on his website, or on Instagram.
Tuesday May 16, 2023
Tuesday May 16, 2023
Joining us on the Blue Shirt Leadership Podcast is Chris Michel. Chris is the founder of Coach Chris Consulting and the author of The Red Chair Experience: Daily Inspiration for Success in Life and Business. He helps heal the self-inflicted sales harm that people do to prevent them from being more profitable and successful. Today he is going to share with us a few techniques to overcome sales stumbling blocks and avoid becoming too 'salesy.'
Sales Stumbling Blocks [00:01:09] Chris Michel discusses how people create their own sales objections and how to avoid them by active listening and focusing on benefits rather than features.
Overwhelming Customers with Information [00:02:56] Chris explains how people sabotage themselves by telling customers every little detail about their product or service, overwhelming them with information they don't need.
Adapting to the Customer's Language [00:07:05] He advises on adapting to the language and needs of the customer without becoming "salesy" or "sleazy" by listening and using language that is important to them.
Active Listening and Removing Jargon [00:07:56] Chris emphasizes the importance of active listening and removing technical jargon when communicating with customers to avoid being perceived as "salesy" or "sleazy."
The Red Chair Experience [00:11:47] Chris talks about his book, "The Red Chair Experience," which is a daily inspiration for success in life and business. He encourages readers to find a place to sit and experience life, get inspired, and be motivated on a daily basis.
Contacting Chris Michelle [00:14:31] Contact Chris through his website, coachchrisconsulting.com, where his social media accounts and other information can be found.
#salesstumblingblocks #buildingtrust #smallbusinessowners
Wednesday May 10, 2023
Wednesday May 10, 2023
In this episode of the Blue Shirt Leadership podcast, I had the pleasure of interviewing Juanita Kapp, a successful entrepreneur, public speaker, and martial artist. Juanita shares her insights on personal awareness, framing mindset for business success, and when to walk away from a business situation.
Notable Quotes:
"Our mindset is imperative in anything that we do."
"I make sure the people I listen to are people that value me, that love me, that believe in my mission. And if there are outsiders that criticize or that try to impart, I sift it out."
"Our thoughts are very, very powerful things. If we don't disrupt the negative ones, they start to fester. If we don't address them and put them back in the place where they belong, the negative thoughts, they really tend to take over."
Show Notes:
Introduction [00:00:01] Kyle introduces the podcast and his guest, Juanita Kapp, and mentions that he will be a keynote speaker at a conference that Juanita is putting together.
Growing in Personal Awareness [00:03:20] Juanita talks about the importance of personal awareness in emotional intelligence growth and shares her methods for achieving it, including acknowledging her thoughts and feelings, using breathing and martial arts techniques, and positive affirmations.
Framing Mindset for Business Success [00:06:46] Juanita discusses the importance of mindset in business success and shares her approach of focusing on the positive, sifting out external influences, and staying true to oneself. She also addresses internal doubts and negative thoughts.
Disrupting Negative Thoughts [00:08:28] Juanita shares her technique of disrupting negative thoughts by doing something out of the ordinary, like going into nature or listening to music.
Trusting Your Gut [00:11:51] Juanita talks about the importance of cultivating and trusting your gut feeling when doing business with people, and how it took her years to develop this skill.
Staying Present and Not Missing Red Flags [00:16:23] Kyle and Juanita discuss the importance of being present in the moment and not missing red flags, as well as the significance of making intuitive decisions.
Tuesday May 02, 2023
Tuesday May 02, 2023
In this episode of the Blue Shirt Leadership Podcast, we welcome Michelle Thompson. Michelle is an accomplished brand strategist and creative director with over 20 years of experience building market leader brands with Procter & Gamble and most recently with start-up companies through her company, BrandSpark. Today, Michelle shares valuable insights and tips on branding for businesses. She highlights the significance of conducting a brand audit, understanding customer feedback, and making changes when necessary. Michelle advises businesses to take measured steps and have some runway to ensure their brand is resonating and reinforcing growth. She also offers advice on how small businesses can build a strong brand and bring their team together to work towards a common goal.
Show Notes:
The Significance of Branding [00:01:31] Michelle explains why branding is important for businesses and how it affects the top and bottom lines of a company.
Conducting a Brand Audit [00:04:09] Michelle shares tips on how to conduct a brand audit, including putting all branded communications in one place and asking clients about the biggest value they see in the business.
Auditing the Competition [00:07:47] Michelle suggests auditing the competition as part of the brand audit process to see where the business stands and to create a common adversary for the team to work against.
When to Make a Brand Change [00:08:31] Kyle and Michelle discuss indicators of when a business needs to make some brand changes and how much change is needed based on where the business stands.
Educating Customers on Brand Change [00:10:22] Michelle gives listeners tips on how to communicate a brand change to customers and the importance of reinforcing a brand change with additional news.
Articulating Point of Difference [00:12:18] Importance of being able to articulate a business's point of difference on paper and in two sentences before investing in a brand refresh.
Connect with Michelle at thebrandevaluator.com to learn more about how she can help your business.
Tuesday Apr 11, 2023
Tuesday Apr 11, 2023
Today's episode of The Blue Shirt Leadership Podcast features JM Ryerson, a bestselling author and performance and mindset coach. Kyle and JM discuss the significance of being your authentic self, having a mentor or coach, and affirmations in personal development. JM Ryerson emphasizes the importance of instilling a growth mindset in children from a young age and shares an example of how his son used affirmations to overcome bullying at school. The conversation also touches on self-limiting beliefs and how to overcome them. Overall, the episode highlights the importance of mindset and personal growth in leadership.
Notable Quotes:
"Show up as You."
"It's one of the best questions you can ask. Is that true? Is that true or is that just a story I'm telling myself?"
Show Notes:
01:15-03:23 Showing up as your authentic self The importance of being your genuine self and the challenges people face in doing so.
03:24-04:52 Impact of showing up as an authentic self on the team How leaders embracing their authentic selves inspires their team to do the same, leading to radical transparency and vulnerability.
04:53-05:49 Qualities of successful leaders The importance of having a coach or mentor, confidence in showing up as yourself, and humility.
05:50-07:12 Overcoming self-limiting beliefs and blind spots The impact of having a mentor or coach in pointing out blind spots and reminding individuals of the difference they make.
07:13-07:55 Affirmations The value of affirmations in personal development and the use of positive energy towards something positive instead of negative thoughts.
07:56- 09:00 Affirmations for Kids JM Ryerson shares the affirmations he does with his kids every morning and how it has helped them develop a growth mindset.
09:01-09:45 Let's Go Win Kyle Gillette and JM Ryerson discuss the power of having a winning mindset and how it can impact a team or organization.
09:46-11:16 Overcoming Self-Limiting Beliefs JM Ryerson gives tips on how to overcome self-limiting beliefs by questioning their truth and how they serve us.
11:17-11:44 Connect with JM Ryerson Kyle Gillette asks JM Ryerson how to connect with him and JM shares his social media handles and podcast.
As promised, here is the affirmation that JM had his kids say.
"I am confident, strong, intelligent, athletic, good looking, dynamic, popular, talented, independent man with a growth mindset."
Connect with JM at his website or on social media: Facebook LinkedIn
Tuesday Apr 04, 2023
Tuesday Apr 04, 2023
On today's episode of The Blue Shirt Leadership Podcast, Kyle speaks with LinkedIn expert Tracy Enos. She shares with us powerful insights on making the most of your LinkedIn Profile and the importance of business networking.
00:00-01:10 Kyle welcomes us to the Blue Shirt Leadership Podcast. He shares with us the meaning behind BLUE and how everything he does (running a business, coaching, this podcast, and even the rest of life) is influenced by the four key pillars of leadership.
01:11-03:04 Today’s guest on our podcast is Tracy Enos. Tracy has worked with clients in over 50 industries, is an international best-selling author, and is a LinkedIn Advisory team member, among other things. Despite a freak accident that led to anxiety and depression, Tracy was able to grow her business and has helped her clients generate millions in new business.
03:05-06:08 Tracy tells us about a freak accident that happened to her and how, despite being hospitalized, she knew her stuff well enough to still sign on new coaching clients from her hospital bed. She shares how things took off for her on LinkedIn and how LinkedIn saved her career
06:09-09:07 Tracy provides us with a few insights about using LinkedIn for your business. She says the place to start is with the company page and profiles. Make sure you know who your client is and what they are looking for and that your profile reflects how you can help them.
09:08-11:23 In Tracy’s business, they will help you to optimize your profile page, which will help you get more connection requests, more engagement, and ultimately, be found organically. She talks about the importance of HEAT: Human, Expertise, Authority, and Trust.
11:24-14:03 Tracy and Kyle discuss that LinkedIn is to grow your business network, to connect business-to-business, and that blue-collar businesses can benefit from these business connections, especially if they are looking to grow their business.
14:04-15:25 Tracy reminds listeners that their content should reflect the authority and expertise that they have in their given field. She states this will help others see what you’re doing and will help build your referral base.
15:26-16:02 Kyle and Tracy wrap up their interview. Tracy is offering listeners a free checklist and a copy of her book LinkedIn: Publishing the Prophets which will help you with your LinkedIn profile. You can also check her out on LinkedIn.
Tuesday Mar 28, 2023
Tuesday Mar 28, 2023
On today’s episode of the Blue Shirt Leadership Podcast, Kyle talks to Faith Wood, a communications and presentation specialist, about relationships that can get messy. If you are looking for someone to help you build a strong cohesive team and culture, develop responsive leadership practices, reduce conflict and unnecessary stress and help you overcome communication barriers, Faith is the person to reach out to. Join us as Faith and Kyle discuss conflicts in the workplace, how your posture affects your tone, and the importance of stories.
Notable Quotes:
“The first thing that we all have to learn to do is let silence do the heavy lifting.”
“Elevate. If we change our spine, we change our mind.”
“Just lift your eyebrows and notice how it immediately changes the way you're feeling. We start to have some emotional mastery over our thoughts and our feelings and ideas, and it actually can convert you into a much better mood, more creative, more optimistic and positive.”
“If you wait too long to address a conflict, it festers, it's like fish rotting on your countertop in the kitchen…we need to just address it really early, really quickly, and start with assuming good intent.”
“Most of the time, your business is going to thrive if you remember to have a conversation to connect with people on a personal level before you start trying to sell them something.
Show Notes:
00:00-01:10 Kyle introduces today’s guest, Faith Wood, and welcomes us all to another episode of the Blue Shirt Leadership Podcast.
01:11-03:35 Faith explores the idea of gaining control over thoughts and words by pausing and leveraging a few moments of silence.
03:36-05:00 Faith expands further on the concept of elevating your posture and listening to how your words sound based on your posture.
05:01-07:59 Kyle asks Faith about the best ways to address conflict and how to keep them from escalating. Faith discusses the importance of using ‘how’ and ‘what’ questions instead of ‘why’ questions in order to resolve conflict.
08:00-09:05 Kyle and Faith talk about stories and how sometimes we tell ourselves stories that might not be true. When this happens, we tend to feel the need to justify the story, leading to behavior that might not be the best.
09:06-11:23 Faith reminds us that people crave human connection and tend to do business with people that they like. She encourages us to create likeability, tell stories, and create connections.
11:24-12:12 Kyle and Faith wrap up this conversation. If you would like to get in touch with Faith, you can reach her at www.imind.ca or check out some of the books she has written at www.faithwood.ca
Tuesday Mar 21, 2023
Tuesday Mar 21, 2023
Welcome to today’s episode of the Blue Shirt Leadership Podcast. On today’s episode, we welcome back to the show Bill Lennan. Bill is a former mechanic, first responder, and tech solution developer. Currently, Bill is coaching people toward self-confidence by training them on their emotional operating system.
Notable Quotes on Becoming an Entrepreneur:
“I started thinking about how to improve things. I always thought about how do I improve the business here. Where is the friction in the business process?”
Ask “How can this business grow, where are the places where there are underserved markets, where there are opportunities.”
“Start off wherever you start and be grateful for the experience, and not try and compare yourself to somebody who’s been doing it for 5 years or 10 years or 20 years and just be grateful that you get to experiment.”
00:00-01:11 Kyle introduces today’s guest, Bill Lennan. Bill has been on the show before, so check out that episode if you haven’t heard it yet, and be prepared for some powerful insights on today’s show.
01:12-04:34 Bill answers the question “How does someone start their entrepreneurial journey in a way that's not terrifying?” He tells a little bit of his story and how he got started on the journey of becoming an entrepreneur.
04:35-08:15 Bill and Kyle talk about the two things that successful people need to consistently be thinking about. They discuss networking, becoming comfortable talking to people you don’t know, and constantly thinking about how your business can benefit other people and naturally bringing it up in conversation.
08:16-12:46 Bill talks about gaining self-confidence and the importance of starting small and building on your experiences.
12:47-14:20 Bill and Kyle wrap up their conversation. Bill leaves us with some last words by reminding us that taking small baby steps will get us where we want to go.
Connect with Bill online at haertprogram.com or by email at hello@haertprogram.com. You can also find him on TikTok at @billlennan.
#entreprenuer #buildingselfconfidence #startwithbabysteps #entrepreneurialjourney #businessowner #becominganentrepreneur
Tuesday Mar 14, 2023
Tuesday Mar 14, 2023
On today’s episode of The Blue Shirt Leadership Podcast, Kyle interviews guest Matt Shoup. After being laid off from his job, Matt started M & E Painting with just $100 and quickly built it into a multi-million dollar company. He has received dozens of state, national, and international business awards and has some fantastic insights to share with us today.
Notable Quotes:
“Learn how to say no to people and learn how to say no to things.”
“People are going to fail before they succeed at something and you have to support them and encourage them.”
“Focus on the people and the profit will come.”
“A winning person sits on top of all of their failures and appreciates and celebrates those failures.”
Show Notes:
00:00-01:34 Kyle welcomes everybody to today’s episode of The Blue Shirt Leadership Podcast and introduces today’s guest, Matt Shoup.
01:35-07:09 Matt talks about his love for the Spanish culture and, specifically, about hiking El Camino. Matt shares that he goes back to Spain regularly and takes leaders along with him. Kyle and Matt discuss the beauty of being ‘unplugged’ and the benefits of stepping away from the busyness of every day.
07:10-08:34 Matt and Kyle talk about the importance of answering the question “What’s in front of me today?” They discuss focusing on the tasks at hand and how to avoid becoming overwhelmed.
08:35-10:03 Matt says the first way to avoid becoming overwhelmed is to get your thoughts and ideas out of your brain and onto paper. Capture your ideas before you forget them.
10:04-13:24 Matt talks about the importance of letting your team do the things they are good at and not trying to do everything yourself.
13:25-17:25 Kyle and Matt discuss what it means to trust your employees and why you should allow them to fail.
17:26-23:27 Matt and Kyle talk about using DISC and Motivators assessments to better understand those around you, both in your workplace and in life. Matt shares a few stories with us that help us understand why you have to understand others’ personalities, stories, and backgrounds.
23:28-28:06 Matt shares with us how he started his painting business and has some words of wisdom for every business owner.
28:07-29:41 Matt and Kyle wrap up their conversation.
Connect with Matt and learn about his book, his trips to Spain and how you can go with him, and additional resources at mattshoup.com
#businessleadership #trustyouremployees #allowfailure #blueshirtcoaching #avoidoverwhelm